Where we are
We are halfway through sprint 5 which is the sprint before last in this discovery, learning and gathering information phase.
Last sprint: Sprint 4
We made significant progress in the sprint 4, achieving our sprint goal which was to begin surveying users, selected from 10 proof of concept sites, on their current experience of our network services.
We also kicked off work to set up a lab in our communications room, from where we will test new, pioneering network devices, loaned from reputable suppliers of network devices. The aim is to learn from these tests and gain insights on how to design a pioneering and fit for purpose network service for all our users.
Our hope is that sprint 6 will be the last of this phase and that we we would have collated enough learning and isight about our current network, user pain points and needs to allow us to begin to enter an exploratory phase to start working out a network design that will be fit for purpose and reasonable for implementation.
What have we learned:
Liked: The team is working better together, user research is amazing, there is a sense of progress on the project.
Learned: Show and tell is good and should be done more often – every other sprint
Lacked: Pressure on engineers time impacts projects. Infrastructural managers will work closely with team to mitigate this where possible.
This Sprint: Sprint 5
This sprint, we have continued with setting up of network devices for testing and we are also collating feedback from our survey of over 240 users across 10 sites. We are excited to have received over 50 responses to the survey in the first couple of days of launch.
Everyone has been amazing. So special thanks to Gillian Newman, Henry Lewis, Isaiah Oketola, Chidi Oko, Shafiq Ahmed, Mal Morris and Lindsay Rex
But I think star of the sprint is Gillian Newman for getting the user research surveys out.