The Repairs Hub team have been busy over the last month extending the Repairs Hub functionality to support the Repairs Contact Centre (RCC) agents.
The focus of the project is to add new features to the existing Repairs Hub, so that RCC agents can start using the new app and move away from Universal Housing. Some of the new features are:
- Raising a new repair
- Displaying tenure details
- Adding relating facilities to an existing property
- Adding cautionary contact information related to a property