Re-Engineering Hackney Content show and tell 14/06/19

Our show and tell focused on the feedback we’ve been getting from users via Hotjar (and how we are acting upon it); audience participation on merging Sports, parks and leisure with Health and wellbeing; our three-pronged attack for recruiting research participants; continuing excitement at developing a resident-friendly map of services; and working OneAccount better into user journeys. Flick through the slides at your leisure.

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