Weeknotes Licensing a Rented Property w.c. 22/4/2019

Inspection App

The Property Licencing Inspection App has now been approved by Apple :).

Apple have approved Metastreet’s App with a recommendation that some adjustments are made to the App’s logging in process.

Although the App is in the Apple Store and ready for use, I have asked Metastreet to implement the recommended changes before handing it over to the PSH team for use. The improvements will enhance users experience as officers will be able to;

1. Use the same credentials to access both the new App and the Property Licencing software. This will eliminate the need for them to set up and use two different email addresses for access.

2. Access both the front and back end of the system without restrictions. This will enable them to complete their tasks seamlessly.

Metastreet will be making the above adjustments this sprint and officers will be able to use the App in production late next week.

Manage a tenancy: Weeknotes 24/04/2019

Manage a tenancy is a service we’re developing for housing officers to be able to carry out their visits and checks processes in residents homes using a mobile solution.

This week we held the Manage a tenancy show and tell at our Stamford Hill Neighbourhood Housing Office. Here’s the update from that session.

We’ve paused any further development work on the Tenancy and Household Check and Home Check processes. Most issues now being seen with these processes relate to issues with tenants’ data and need to be investigated as soon as resources are available.

The Introductory Tenancy Visit process will be able to be released as soon as issues with the ‘scheduler’ for automatically adding the process to the housing officer’s work tray is resolved. Issues with the Review and submit page were resolved.

Introductory tenancy vist start page
Introductory tenancy visit start page

ETRA (Enhanced Tenants and Residents Association) process to record issues raised at TRA meetings and send them to relevant service areas for response, continues with our apprentice developer doing great work in developing the UI in OutSystems and linking it up with APIs. Some issues around saving assets are to be resolved.

We’ve also deployed some improvements to the ‘hub’. Immediately noticed (and liked) by a housing officer at the Show and tell.

Managing people data project: Weeknotes w/b 08 April

We are two weeks into our discovery phase and the team has achieved so much already.
We have;
– collaboratively identified participants and created our participant list
– collaboratively developed our discussion guide
– 2 user research interviews interviews have already taken place and several others booked
– we have had one wash-up session and several others booked

Many thanks to Wingwo. Andrew, Kirstine, Gerard, Husain and Henry.

Re-engineering Hackney content: Weeknotes 23 April

Short week so we’re opting for bullets so you have time to read them:

– Populated most of our first section in Contentful
– Adapted test-driven development practices to hone the process of content population
– Designed the contact block and started to look at mapping with Liz Harrison’s team to make sure users can physically get to where they want
– Deconstructed OneAccount to ensure its user journeys are optimal
– Integrated Jest for automated testing and piloted an alternative to Circle CI for builds
– Looked at the site hierarchy to see if we can reduce from six levels and the simplify navigation (we can)
– Got a little over-excited about Find My Nearest

Next show and tell is Thursday 1 May.