Manage a Tenancy: Weeknotes w/c 1st July 2019

It’s been all hands to the pump for Manage a Tenancy this week. This is the final week before our current supplier rolls off so everyone has been working really hard to ensure that all of our backlog items have been completed and that we’re good to go for releasing our new services to Hackney Housing Officers.

We’ve had some complex system integration issues but pooling our combined knowledge of lots of different technologies the team has really come together to work through these problems and solve them in record time.

We had another great show and tell on Wednesday. You can find the slides here. The session video is below.

Moving forward there are two pieces of project work that we will be picking up from next week.

The first is completing the selection of a vendor based on this Digital Marketplace tender for a partner to help us do a partial replatforming of some of Manage a Tenancy so it’s more in line with the rest of the HackIT technology stack.

The second is to organise a short “mini-discovery” to look re-evaluate our roadmap of future work. At the moment there’s been a little too much focus on “lift and shift” of existing processes so we’re going to spend a little time going back to service design basics and understanding what the fundamental relationships and user needs are for the various types of people involved in this area.

Expect to hear more about both of those pieces of work really soon!

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