Manage a Tenancy: Weeknotes w/c 10th June 2019

Three weeks left now before our deadline for shipping the digital service supporting Enhanced Tenancy Residents association (ETRA) – can we do it? To quote President Obama.

Lots going on as usual for Manage a Tenancy this week. The team has picked up some issues in one of our already products (Tenancy and Household Check) but have quickly rooted out the causes and come up with solutions. We’re in the process of test and are hopeful they’ll be in place for Monday.

Taking a moment – can you imagine even a few years ago – that we’d be able to find, isolate, fix and deploy a solution to an in-production server is just a couple of working days? We sometimes take this kind of thing for granted but the new ways of working and technology have totally transformed out ability to support our users.

At the same time the team is still working on deploying Initial Tenancy Visit. Our code is all in place but we’re still having some tricky issues with the complex technical infrastructure from the previous implementation of this service.

ETRA continues a-pace with good feedback from user-testing of clickable demos today. I’m looking forward to showing working code at our show and tell next week – which we’ll be doing at one of Hackney’s satellite Housing Officer locations.

Finally, I’ll be sitting down on Monday with a group of folks to start hammering out the business case for the next round of work.

Lot’s still to do – still quite a few challenges – but we have a good view of where we want to get to and how to get there.


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