Hackney Spacebank: Weeknotes w/c 23 April

Five things you need to know about Spacebank this week:

Sprint 3 is under way

We started the week with sprint planning. Our goal:

“Defining our measures for success, drilling down into what happens at the end of the library booking process, and sharing our progress with stakeholders via a show and tell.”

Paying for and accessing a library meeting room is the final piece of the puzzle in our user journey. This involves librarians, security staff, finance officers and the end user. To find out more, Winston has been out and about in the borough’s libraries armed with his trusty discussion guide, consent forms and a winning smile.

Mining the data

Joy, our service designer has been mining the data about library bookings. This is hard graft; I am suitably in awe of Joy’s eye for detail and rapid analysis. She’s been trawling through emails for information that will help us to understand:

  • Where we can co-design improvements which will smooth out the booking experience for users
  • What we can measure to determine whether or not we are making a positive difference

Preparing for show and tell

Seeking a bit of inspiration, we prepared for our show and tell by playing the anti-problem game. Planning for “the world’s worst show and tell” was a lot of fun, but importantly it helped us think differently about how we could communicate clearly and creatively. In particular, we are thinking about how to engage attendees more effectively so we get quality feedback on our progress.

Front end developer – unblocked!

I have written about recruitment challenges in previous weeknotes. I’m delighted to say that Sebastian will be joining the team on Monday. Getting this recruitment over the line has been a joint effort with Susan McFarland and Nic Teeman. A problem shared is a problem halved as the saying goes!

Testing, testing, testing

We are over half way into our prototyping phase. We’re getting ready for some rapid testing and iteration in sprints 4 and 5. Central to these early conversations is challenging ourselves to ask the right questions. These tests will put our assumptions under close scrutiny. What we learn over the next couple of sprints will be the foundation of our MVP.

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