It’s official, we’re moving towards a single source of reliable data on services.
We’ve begun to reimagine how the City and Hackney directory could work, starting with a fresh database (MiDoS) where information is stored.
Applying this approach means the data is stored independently from the front-ends that use it – meaning that, in the future, we can drive other user experiences from the same data set, without needing to duplicate work.
Has anyone else done it?
Yes. This is similar to what Transport for London does with its data, which led to innovations like Citymapper. Buckinghamshire County Council has adopted this approach and other Local Authorities/ Integrated Care Systems are beginning to follow suit. It’s the same logic that underlies GOV.UK Registers: durable, maintained open datasets that can be repurposed to solve many user-facing problems.
Over the next few weeks we will be providing a select group of organisations that operate in Well Street with logins to the MiDoS database (so they can view/ amend/ add to their data) and gather feedback that will help inform our next steps.
Hackney residents are surrounded by community and voluntary organisations that are ready and willing to help, but it can be hard to find them.
In conjunction with the Well Street Common Partnership Programme being led by Hackney CVS, we’re developing a simple website that aims to simplify this search for services, pulling information from the directory.
But let’s not get too excited… We need to know that community and voluntary organisations will keep their information up to date and that those searching trust the information that is there.
Over the next few weeks we will have something visual to share with you (pending our proposal getting approved by the IT Enabler Board on Monday so we have some £ to do it).
How do we TRUST the organisations who are on there?
We held a verification workshop with a range of colleagues (from Employment Advisors to Nurses) to understand what lengths they go to to ensure an organisation they refer to are the ‘real deal’.
Turns out it’s quite a lot. And it varies.
To summarise, there are a range of approaches to validate legal angles (are they who are say they are) and quality (are they any good?).
Our next step is to propose a verification approach for organisations that are/ want to be listed on the directory. Watch this space.
These weeknotes were originally written by team member Meg Dibb-Fuller