Hackney’s corporate GIS team sits within our Data and Insight team within ICT. Our mission is to support projects, colleagues and residents to make the most of Hackney’s spatial information. However, we have a blocker: most of the work we do comes to us via colleagues who already use GIS, or know someone who uses GIS, or at least have an idea about how spatial information can help them in their jobs. This represents a fair amount of people, and their number has increased a lot since we launched our new Intranet GIS (Statmap Earthlight) 12 months ago. However we think we could do better and we want to find new ways of supporting our digital delivery teams with spatial analysis, particularly those who don’t yet know the power of it as a tool.
So last week we gathered our colleagues from across our Digital and Delivery teams, and explained to them how we are delivering our mission across Hackney service areas. A possibility for our colleagues to mentally match our offer with the various situations they encounter when they are out. A chance for us to discover use cases and ‘GIS gaps’ we wouldn’t have suspected otherwise.
We detailed the 3 work streams we are following to realise our mission, as follows (every local authority’s GIS team will probably recognise itself).
Infrastructure and data governance: we administer and develop the corporate spatial data warehouse, which has been providing a single view of Hackney’s spatial information since 2008 and integrates with other council systems through web services and APIs. Most importantly, we’re supporting our community of GIS users, and working with our data owners to introduce new ways of managing data quality. The first step of this journey was the creation of our metadata model and data catalogue.
Data Analysis and Insight: we are using spatial analysis to answer questions and support decision making. We use different supports to develop and share results, like Qlik Business Intelligence dashboards and Jupyter notebooks.
Data sharing and web mapping: we are providing technical support for service areas to share their data when they have to. We developed and maintain Hackney’s open mapping portal. We are, however, trying to move away from the monolithic portal approach and are practising our ‘Agile delivery’ of web maps focusing on a specific sharing need, using Leaflet.
Our presentation had two immediate benefits: firstly, our user research team requested access to the Intranet GIS with the view that it could help in discovery work that they do with services to understand user needs. Secondly, a colleague from Delivery asked how non GIS-users can realise the richness of our spatial data repository if the only way to browse this repository is… to be a GIS user. Do we need a channel for non-GIS users to discover GIS? What should it look like? This will guide our thinking for the preparation of the ‘Annual GIS day’ in November. Any suggestions welcome.
You can see a subset of the examples we showcased in this slide deck. We are keen to hear about how our approach compares to how other GIS teams are operating and think of ways we can learn from others to improve our offer in Hackney.