Submit My Planning Application weeknotes – Week commencing 13/09/2019

Welcome to Submit My Planning Application weeknotes. 

For more general updates, continue to check our project site; showing all the great stuff we’re doing and key information about the project. Alongside the project site, also be sure to check out our blog post

KEY DATE: We will be having our final Show and Tell next week on Thursday the 22nd August, from 1 – 1:30 PM. We hope to see you there, please try your best effort to attend as it’s our final one!   

Thanks

A big thank you to Peter N (the Applications team manager M3) for helping us understand the payment process more. 

What we did this week:

  • Testing the ‘Reset Password’ feature to ensure it works 
  • Testing the verification process when a user comes to use the service via the account creation email 
  • We’re identifying and fixing minor bugs as we go through the different processes within the service
  • We’ve completed the integration to Gov.UK Notify 
  • We have completed the copy and the testing for the ‘Confirm your Submit my Planning Application account’ email 
  • We are finalising the copy and setting up templates for 3 more emails 
  • Our notification emails now have a reply-to address 
  • We’ve now understood validation for disabled applicants is done by the Planning Team. No validation or process is required in the SMPA product, if payment process incomplete, it should be flagged as a disabled applicant 
  • We’ve fixed all payload generation issues, the information entered was sent back for users to review but we spent time on improving the formatting 
  • We did a hard reset in our database due to rogue data being submitted to the database, We had to recreate our accounts and submit applications again. We’ve added extra validation and better error handling to ensure this doesn’t happen going forwards
  • We’re working with the development team at Hackney to deploy the service onto Hackney infrastructure 

What’s next:

  • Hackney will manage data in accordance with their privacy policies – this is data from SMPA
  • Working with Sarah to approve Woopra  
  • There will be further testing to ensure no major bugs are present within our service 
  • Continuing with the General To Dos; Error 404s and any session timeouts – to ensure all functionalities of the service are working
  • Ensure front end bugs are addressed 
  • Test the ‘Payment receipt’ email 
  • Ensure that we’re complying with GDPR 
  • Carrying out Quality Assurance testing 

What are we keeping an eye on?

  • Integrating with Tascomi 
  • Address API which is due to go live on Monday the 19th of August 

Decisions:

  • None this week!

Thanks for reading!

Planning Applications Team

(AKA Emma H, Andy B, Andy E, Ana, Mathew T, Nic and Hidayat).

Submit My Planning Application weeknotes – Week commencing 05/08/2019

For more general updates, continue to check our project site; showing all the great stuff we’re doing and key information about the project. Alongside the project site, also be sure to check out our blog post. 

Thanks

A big thank you to Peter N for conversing with Nic about the back end reconciliation between project planner and M3.   

What we did this week:

  • We have received all the feedback from our assessors on the Service Assessment
  • Worked on general testing such as, any timeout sessions and Error 404 
  • Testing the ‘Reset my password’ email to ensure users can regain access to their account as soon as possible 
  • The minor bugs when refreshing pages and loading existing data, have been addressed and are being fixed 
  • We’ve now included a password reset endpoint 
  • A submission email has been composed and is being implemented. When an application has been submitted, the Hackney Planning Team will be made aware of it
  • Gov notify has and is being used to implement transactional emails. By Using Gov notify, we hope to implement consistency in our format and for users to have trust in the emails being sent. As they’ll have the Gov house style 

What’s next:

  • We are working with the development team at Hackney to deploy the service onto Hackney infrastructure, allowing Hackney to manage data in accordance with their privacy policies – this is data from SMPA
  • We’re picking up the Privacy Impact Assessment with Sarah
  • There will be further testing to ensure no major bugs are present within our service 
  • Continuing with the General To Dos; Error 404s and any session timeouts – to ensure all functionalities of the service are working
  • Ensuring that we are complying with GDPR 

What are we keeping an eye on?

  • Integrating with Tascomi 
  • Address API 

Decisions:

  • None this week!

Thanks for reading!

Planning Applications Team

(AKA Emma H, Andy B, Andy E, Ana, Mathew T, Nic and Hidayat).

Submit My Planning Application weeknotes – Week commencing 29/07/2019

Welcome to Submit My Planning Application weeknotes. 

For more general updates, continue to check our project site; showing all the great stuff we’re doing and key information about the project. Alongside the project site, also be sure to check out our blog post. 

Thanks

A big thank you to all assessors who was at our Alpha Phase Service Assessment. It was great to hear the different perspectives and to receive the healthy challenges. We’ve got a lot to consider and to implement! We appreciate your involvement. As well as the feedback and questions!

I’d also like to specifically thank Paul Tyler who came in as an assessor last minute. Not only was he really engaged, he also got up to speed in a short amount of time. Thank you once again Paul Tyler!

What we did this week:

  • We had a preparation session for the Service Assessment, to ensure everyone is confident in their roles and responsibilities. 
  • We had our Alpha phase Service Assessment! Well done for overcoming all the hurdles. From the service assessment, we can take this useful feedback and implement any action points moving forward
  • Worked on general testing such as, any timeout sessions and Error 404 
  • Minor bugs have been discovered, when refreshing pages and loading existing data. We’re addressing them to ensure users are able to use and get through the service with all features working
  • We have switched to using AWS DocumentDB for the backend data store, enabling a simpler deployment 
  • The Information Management team have told us that we do not require a full Privacy Impact Assessment, 
  • We’re 99% into the integration of Gov.UKPay and it’s much easier than we had anticipated it to be 

What’s next:

  • We will be creating the Alpha Phase Service Assessment report within 10 days time
  • There will be further testing to ensure no major bugs are present within our service 
  • Continuing with the General To Dos; Error 404s and any session timeouts

What are we keeping an eye on?

  • Integrating with Tascomi 
  • Address API 

Decisions:

  • None this week!

Thanks for reading!

Planning Applications Team

(AKA Emma H, Andy B, Andy E, Ana, Mathew T, Nic and Hidayat).

Submit My Planning Application weeknotes – Week commencing 22/07/2019

Welcome to Submit my Planning Application weeknotes. 

For more general updates, continue to check our project site; showing all the great stuff we’re doing and key information about the project. Alongside the project site, also be sure to check out our blog post. 

Thanks

A thank you to Cecilia from Planning for spending time discussing how payments are reconciled with Planning Portal.

What we did this week:

  • We’ve completed the Privacy Impact Assessment Screening Questions for using the Analytic Tool, Woopra and received feedback for the Information Management Team. We now need to complete the Screening Questions for the whole service to give a holistic picture of what we’re trying to achieve.
  • We’ve been cracking on with the Service Assessment Trello board, to ensure all information is visualized in the best way 
  • We’ve planned on how we’ll deliver our findings for the Service Assessment  
  • Worked on general testing such as, any timeout sessions and Error 404 
  • Progressed on storing the correct documents against each application, we’ve connected the front end from the back end and now we’re implementing the location plan page, alongside other supporting documentation 
  • Fixing bugs on the Location plan 
  • Hactar have started the build for the Integration with GOV.UK Pay. We’ve met with those in the Planning Team who are responsible for reconciliation of payments from Planning Portal to ensure we understand how we’re going to reconcile the payments from SMPA.
  • We’re revisiting copy for transactional emails to make them more specific and aligned to our brand 

What’s next:

  • Continuing with working on how we’re gathering the metrics; using either Woopra or another option 
  • Working on how to store supporting documentation that’s supplied via SMPA on Hackney infrastructure so that Hackney can manage that data 
  • Our Service Assessment is next week! 
  • We’re progressing with the Privacy Impact Assessment for the whole project as well as for Woopra but we’re waiting on 
  • Implementing the integration of govUK>Notify 

What are we keeping an eye on?

  • Integrating with Tascomi 
  • Address API 

Decisions:

  • We will decide to use Woopra for analytics but it’s dependent on the outcome of the Privacy Impact Assessment  

Thanks for reading!

Planning Applications Team

(AKA Emma H, Andy B, Andy E, Ana, Mathew T, Nic and Hidayat).

Submit My Planning Application weeknotes – Week commencing 15/07/2019

Welcome to Submit my Planning Application weeknotes. 

For more general updates, continue to check our project site; showing all the great stuff we’re doing and key information about the project. Alongside the project site, be sure to check out our blog post. 

Thanks

A big thank you to the Planning team who were able to attend the Show and Tell. We appreciate the involvement during the Show and Tell. As well as the feedback and questions! Here is the link to the slide deck – https://docs.google.com/presentation/d/1MJgccFd0AscTnwoMcQE5bJ7_OnUslltU2Lp0X8gVidU/edit?usp=sharing

What we did this week:

  • We had our 2nd out of 3 Show and Tells for the Go Live phase this week! We’ve attached the slide deck below for those who couldn’t attend.
  • We had a preparation session for the Service Assessment, to ensure everyone knows their roles on the day and that we know what we are going to present to our assessors.
  • We now have the beginnings of the account system built. This allows users to manage their applications, save and return to them.
  • Worked on general testing such as, any timeout sessions and Error 404 
  • Concentrated on ‘Upload Supporting Documents’.

What’s next:

  • Complete our Privacy Impact Assessment so that we know that the data we collect, complies with any legal and regulatory compliance requirements.
  • Continuing with working on how we’re gathering the metrics.

What are we keeping an eye on?

  • Integrating with Tascomi 
  • Address API 

Decisions:

Thanks for reading!

Planning Applications Team

(AKA Emma H, Andy B, Andy E, Ana, Mathew T, Nic and Hidayat).