Finding support services: retrospective 08/04/20

We made a bold switch from a traditional ‘directory of services’ with its labour-intensive, top-down model to a delegated approach where organisations are responsible for their own listings. We want to know if our Find Support Services model has got legs, and COVID-19 has provided an unexpected opportunity to validate the proposition. Yesterday afternoon, we … Continue reading “Finding support services: retrospective 08/04/20”

Finding support services near you: weeknote 03/04/20

Still here! Still ringing organisations every few days to check they are too! And encouraging them to update their websites and Twitter channels. Emma and Winston’s Mastermind specialist subject: Voluntary Organisations of Hackney 2020.  As the current state of affairs becomes the new normal, we want to give map users helpful info upfront. We’ve reacted … Continue reading “Finding support services near you: weeknote 03/04/20”

Finding support services near you: weeknote 27/03/20

This week’s weeknote is brought to you by team member Meg Dibb-Fuller . Hope you’re keeping healthy and safe during these uncertain times. Before I go into an update, here’s a sneak peek into the fabulous human engine (and home offices) behind the project this week…  Proving our hypothesis Since we redefined our problem statement, our … Continue reading “Finding support services near you: weeknote 27/03/20”

Finding support services near you: weeknotes 19/03/20

This week’s weeknote is brought to you by team member Meg Dibb-Fuller What a week! For the Finding Support Services project team it’s been a week full of new trials, new websites and new team members! A reminder for those who aren’t sure of where this project came from, this digital project is sponsored by … Continue reading “Finding support services near you: weeknotes 19/03/20”

Finding support services near you: weeknotes 08/03/20

As we’ve previously mentioned, we’re running Finding support services near you under Agile principles. We recognise this may be a departure for some of you reading these weeknotes – though, if you’re reading weeknotes, I hate to say it but you’ve already departed! Agile, at its heart, is about collaboration and our aim is to … Continue reading “Finding support services near you: weeknotes 08/03/20”