HackIT 3.0 weeknotes #7

Week ending 12/11/21

It’s been a while since I’ve published any HackIT 3.0 weeknotes. There’s a few reasons for this, including the fact that it’s the type of change management work that doesn’t always fit a standard Agile sprint format.  

The latest news is that after taking some time over the summer to listen to your feedback and reflect, our Divisional Management Team (DMT) has arrived at a point where they can give a further update at the Strategy Show & Tell on 18 November, with more detail on what the future shape of the service.

This will focus on the next iteration of proposals for HackIT, including more detail on what teams will be part of the new structure, their responsibilities, and the types of roles needed in those teams; as well as our estimated timeline for the next stages of the work leading to completion of the restructure.

The show and tell will be a chance for you to ask any questions you may have about proposals, so please try and attend if you can.

What we did do vs what we didn’t do

Looking back over past 3.0 weeknotes – which I’ve republished on the revived HackIT blog so they’re all in one digital place for reference – it was reassuring to see the progress that has been made over the last few months.

It’s important to note that contributions made in the 3.0 workshops, alongside team and individual feedback, has all proved invaluable in helping reshape the latest proposals. This shows the value of our principle of working in the open.

Added to this, the first pilot product team – for Document Management – is up and running (you can read more about what they are working on in Lewis Sternberg’s weeknotes).

Plus we are now starting to work out how we go about creating a Managing Repairs product team as part of the Modern Tools for Housing programme, but we’ve delayed this as the team has been heads down delivering value to users and we didn’t want to distract them at a crucial stage.

Of the 3 proposed anchor roles we said we’d establish, we haven’t yet created any, but are making progress on a Product Management Lead role, and instead of a Standards and Assurance role we’re testing out whether a part-time project led by Cate gives us enough capacity to do the thinking about how a standards and assurance service might work. 

The Community of Practice coach has been less of a priority so far, but it’s still very much something we want to explore in the future. 

Recap for any new team members:

I’m the lead organisational change manager working to support DMT to deliver HackIT 3.0, the vision for this was first laid out in the ‘Towards our future shape’ document in March.

The development of HackIT 3.0 is an ongoing conversation, which everyone is invited to participate in. You can contact me directly, join the #hackit-3-point-0 Slack channel, and watch out for regular updates via Google Currents and show and tells.

Look forward to seeing you all at the Show and Tell next week.

HackIT 3.0 weeknote #6

Week ending 17/09/21

As summer starts to fade, work life is falling back into established rhythms following a welcome break over July and August. All Hands is back up and running on Tuesdays, as is the strategy show and tell every Thursday.

Last week’s session was devoted to reviewing all of the work that has been completed since the initial vision of what HackIT 3.0 might look like was published back in March. Those who couldn’t make the show and tell can view the slides here.

Career development opportunities:

It was good to hear that Amy Howard has been appointed as Associate User Researcher with our first pilot product team focusing on document management. She joins Tom Midgley and Lewis Sternberg, and starting from next week, the team will be further bolstered by staff from MadeTech, the agency which won the contract to help us deliver this project.

In further news, we revised our approach to developing a Standards & Assurance function as part of HackIT 3.0. Three team members – Paul Tyler, Rashmi Shetty and Lucy Clifton – together with Cate McLaurin will devote one day a week to collectively thinking about how to further develop this crucial piece of work.

HackIT 3.0 workshops:

Since my last weeknote, we have also been able to run a final workshop about Standards and Assurance on 1 September, the notes from that last session are here.

We are getting closer to being able to advertise the next HackIT 3.0 anchor role we want to recruit to. Emma McGowan and I have written a business case for the creation of the Product Management Lead role and will be developing a recruitment strategy for this post.

We have also started discussions with other London councils, including Hammersmith and Greenwich, about benchmarking jobs in our proposed new structure. This will cover the types and families of roles within HackIT 3.0 teams and make sure salaries remain competitive.

Recap for any new recruits:

I’m the lead organisational change manager working to support our Divisional Management Team (DMT) to deliver HackIT 3.0, the vision for this is laid out in the ‘Towards our future shape’ document.

The development of HackIT 3.0 is an ongoing conversation, which everyone is invited to participate in. You can contact me directly, join the #hackit-3-point-0 Slack channel, and watch out for regular updates via Google Currents and show and tells.

Hope you all have a great weekend.

HackIT 3.0 weeknote #5

Week ending 27/08/21

Many of us have been taking a well earned break this month. I enjoyed some time away last week and then yesterday did my first full day in the office since lockdown #1, which was a surprisingly exciting novelty. 

I still managed to miss the bus and forgot to bring in a keyboard… but after some initial faffing about, it was great to be able to collaborate with colleagues IRL and catch up on what’s been happening in people’s lives these past 18 months.

In between people being on leave in August, we’ve been quietly progressing things, and have quite a few HackIT 3.0 updates for you.

Career development opportunities:

Firstly – congratulations to Tom Midgley and Lewis Sternberg who have been appointed PO and DM respectively to our first pilot product team focusing on document management. We’ll be interviewing for an associate user researcher role soon, and we’ve appointed MadeTech as the agency who’ll work with us on this project.

HackIT 3.0 workshops:

Cate, Emma and I held another really engaging HackIT 3.0 workshop this week, this time to co-create some principles for a learning agreement. Read the full workshop summary here and add your suggestions for principles in the draft document that it links to.

Plus for those who weren’t able to make the last workshop on standards and assurance we’re running another session on 1 September, 3-4pm. Sign up here.

Strategy show and tell:

We’ll be devoting the 9 September strategy show and tell to a HackIT 3.0 recap with an update on progress so far, including a roadmap of activity, so that you can more easily see what we’re doing and in what order.

Recap for any new recruits:

I’m the lead organisational change manager working to support our Divisional Management Team (DMT) to deliver HackIT 3.0, the vision for this is laid out in the ‘Towards our future shape’ document.

The development of HackIT 3.0 is an ongoing conversation, which everyone is invited to participate in. You can contact me directly, join the #hackit-3-point-0 Slack channel, and watch out for regular updates via Google Currents and show and tells.

Hope you all have a great weekend. 

HackIT 3.0 weeknote #4

Week ending 06/08/21

Another busy fortnight in the world of HackIT 3.0 with more career development opportunities on offer and a really engaged workshop session.

Career development opportunities:

Plans to establish pilot product teams continued to evolve with internal applications now being reviewed for some key roles in a pilot document management product team. 

Plus we’ve just invited people to apply to join a new project to establish a Standards & Assurance function. Full details here.

We’re also about to submit a job description for a Product Management Lead role to HR for evaluation which we plan to advertise in the coming weeks.

HackIT 3.0 workshops:

I organised the latest HackIT 3.0 workshop on 3 August, with Cate and Henry, to discuss the subject of making time for learning at work. Big thanks to everyone who attended and made it a very engaging session. 

There was some really interesting debate around how we can do this as an organisation, as line managers and as individuals. Read the full workshop summary here.

There are two more workshops coming up this month with different members of DMT:

  • Principles of a learning agreement – 24 Aug (9.30-11am) – with Cate McLaurin + Emma McGowan. Sign up here

And back by popular demand… for those who weren’t able to make the last workshop we’re running another session on:  

  • Standards & Assurance – 25 Aug (3-4pm) – with Cate McLaurin. Sign up here
Recap for any new recruits:

I’m the lead organisational change manager working to support our Divisional Management Team (DMT) to deliver HackIT 3.0, the vision for this is laid out in the ‘Towards our future shape’ document.

The development of HackIT 3.0 is an ongoing conversation, which everyone is invited to participate in. You can contact me directly, join the #hackit-3-point-0 Slack channel, and watch out for regular updates via Google Currents and show and tells.

Hope you all have a fantastic weekend.

HackIT 3.0 weeknote #3

Week ending 23/07/21

The HackIT 3.0 workflow seems to have naturally fallen into 2 week spirits, so I’m now planning on producing a weeknote every fortnight… aware that’s an oxymoron!

Recruitment opportunities:

We’ve made lots of good progress since my last note, including pushing forward plans to establish pilot product teams. Our Digital Marketplace ad has prompted a number of agency bids to help resource a document management products team, these will be assessed and a contract awarded in the next couple of weeks.

Now we’re looking for HackIT talent interested in filling some key roles within that pilot team. There are opportunities for a Delivery Manager; Associate User Researcher, back-end Developer and Product Owner. More info in Matthew Cain’s Currents post here.

We’ve also been developing some key roles which will help us scope what’s needed from  our Product and Standards & Assurance functions, which will be advertised as soon as we can.

Sign up for HackIT 3.0 workshops:

I’m organising another series of workshops over the summer with different members of DMT. This includes building on some really great ideas which came out of the recent workshop on career pathways

  • Making time for learning at work – 3 Aug (1.30 to 3pm) – with Henry Lewis + Cate McLaurin. Sign up here
  • Principles of a learning agreement – 24 Aug (9.30 to 11am) – with Matthew Cain + Emma McGowan. Sign up here

And back by popular demand… for those who weren’t able to make the last workshop we’re running another session on:  

  • Standards & Assurance #3 – 25 Aug (3 to 4pm) – with Cate McLaurin. Sign up here
Recap for any new recruits:

I’m the lead organisational change manager working to support our Divisional Management Team (DMT) to deliver HackIT 3.0, the vision for this is laid out in the ‘Towards our future shape’ document.

The development of HackIT 3.0 is an ongoing conversation, which everyone is invited to participate in. You can contact me directly, join the #hackit-3-point-0 Slack channel, and watch out for regular updates via Google Currents and show and tells.

Hope you all have a great weekend.